Role: Retail Store Manager
Location: Exeter
Salary: £34,000 plus bonus
Type: Permanent position
Hours: Monday to Friday, some weekends

We are seeking a dynamic and experienced Retail Store Manager to oversee the daily operations of a retail store. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. You will be responsible for managing staff, driving sales, and ensuring the store operates efficiently while maintaining the highest standards of service.

Your Responsibilities:

• Lead and motivate the store team (currently 4 staff plus an assistant store manager) to achieve sales targets and deliver outstanding customer service.
• Manage daily operations, including inventory management, merchandising, and store presentation.
• Supervise staff, providing training/coaching and development opportunities to enhance their skills and performance.
• Communicate effectively with team members to ensure clarity in tasks and expectations.
• Implement sales management strategies to maximise revenue and profitability.
• Manage stock levels and make key decisions about stock control.
• Maintain a clean, organised, and safe working environment for both staff and customers.
• Utilise effective time management skills to prioritise tasks and meet deadlines.
• Ensure excellent phone etiquette when dealing with customer inquiries or issues.

Skills & Experience

• Store Management experience is a must
• Strong communication skills to effectively interact with customers and staff alike.
• Proficient in supervising staff while fostering a positive work environment.
• Experience in sales management with a track record of achieving targets.
• Strong administrative skills with attention to detail in managing store operations.
• Ability to manage multiple tasks efficiently while maintaining high standards of service.
• Excellent time management skills to ensure all aspects of the store run smoothly.
• A proactive approach to selling with the ability to engage customers effectively.

My Client offer a competitive base salary of £34,000 DOE plus additional bonus/commission based on the stores performance against KPIs.

Monday to Friday 8.30-6 but will also include some weekends as agreed with your team and Area Manager.

This is a great opportunity to make a significant impact to the store's continuing success while developing your career in retail management!

Other benefits include:
Staff Discounts
Healthcare Cash plans
A company pension scheme
Life Cover
Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
Discounts on 100`s of high street & online brands including restaurants, holidays, and shopping
Role specific training and development
Proactive promotion of internal candidates